DirecWay DW4000 Specifications

1Direcway DW6000/DW70000 User Reference Guide19 September 2005Richard SteeleCPE Labs866-267-0245 x901CPE Labs3569 DrennonCampbellsburg, Ky. 40011

October 30, 20025 of 9Compliant Installation of Two-way DIRECWAY Permanent Wall Mount Antenna

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October 30, 20028 of 9Compliant Installation for Two-way DIRECWAY Permanent Pole Mount Antenna8 inchesmínimum6 inches belowfrost lineGrade36 inchesmí

11Contact NumbersFirst Call….Hughes Direcway Support : 866-Direcway (347-3292) – Free help desk located in India.Go to this help desk for assistance w

12Keep the following information available for your support calls:Site ID ___________SAN ___________ PIN __________ (last 4 digits of phone number)S

13Service OfferingsDirecway offers four service offerings. The residential offering is the smallest FAPbucket and quality of service offering. The oth

14A static IP offering actually has two WAN addresses. The first address is the addressassigned by NOC for the DWx000. This is the LAN gateway address

2Disclaimer:The author is not an employee of Direcway or Hughes Network Systems. All informationand opinions are those of the author and do not necess

15Bulletin Boards and NewsgroupsOne of the best speed test sites that includes moderated discussion groups is the sitewww.testmy.net. This site has th

16If Direcway FAP just gets your goat then you might turn to FAPGUARD.com for someassistance.

17System Control CenterThe DW6000 has an internal web server that answers to the address:http://192.168.0.1 or to the DNS intercepted names:http://www

18Also, there is more translation going on. RG6 coax that connects the DWx000 to the dishLNBF receiver and transmitter is a very efficient and wide ba

19WWW.MyDirecWay.ComMyDirecway.com is your portal to the control of your Direcway resources. Most notablythe email accounts that come with the Direcwa

20How to change your E-mail account password:1. Go to www.mydirecway.com and login.2. Click Email Options in the Help Center under Account Info.3.

21Email ClientsSetting up your PC email client, such as Outlook Express, Microsoft Outlook, Eudora, orNetscape, is explained in the help screens avail

22Fair Access Policy (FAP)Qulaity of Service (QOS) is provided to all users by limiting the heavy users of a sharedresource. Direcway limits the heavy

23http://192.168.0.1/fs/registration/setup.htmlThis screen is the installers dialog screen. The Registration-Installer section will take aninstaller t

DirecwaySatellites.xlsSatellite G11 @ 91º WestFrequencyIn MHz990 1330 1350 1410 1050ReceivePolorizationV H V H HSymbol RateMsps30 30 30 30 10Viterbi M

3BackgroundDirecway is a high speed satellite internet service that is used by those of us lucky fewwho can not get high speed internet service from a

Satellite Horizons 1 @ 127º WestFrequencyIn MHz1270 1390 1410ReceivePolorizationV V HSymbol RateMsps30 30 30Viterbi Mode5/6 3/4 5/6Isolation30 30 30AC

24http://192.168.0.1/fs/advanced/advanced.htmlThe screens of this dialog are used by second level support and on site technicians. Thereis nothing in

25also another reason why an out of the box DWx000 seems slow and the installers tellusers to use it for a week and let it download all of its files a

26DW6000 VSAT Install ConsoleI hesitate to put this information in a User Guide but I have seen to many references tothis function on to many bulletin

27FirewallMany users wish to activate a firewall for protection. A firewall is an effective way toblock certain port attacks into a site through an in

28The Direcway 6000 unit had a firewall as part of the built in hardware function. You usedto be able to modify the firewall by going to :http://192.1

29Web Content FilteringAssociated with the topic of firewalls is the topic of web content filtering. A firewallfunctions to block specific TCP/IP port

30Proxy ServersA proxy server is a server that sits on an intranet and takes requests for TCP/IP port 80(World Wide Web HTML) and serves the pages fro

31Virtual Private Network ( VPN )A Virtual Private Network opens a secure communications path through the internet to aclosed secure intranet. If your

32Voice over IP ( VOIP)Digitization of voice phone calls has been around for some time and is a mature scienceat the Ma Bell level. It is a rather new

4The satellite internet business as a whole is rather small. Direcway is the largest at250,000 subscribers. This number pales to the number of subscri

33Backup ConsiderationsMost businesses consider the internet connection to be of such vital importance thatadditional hardware and communications serv

34DW6000/7000 is a serverThe DWx000 is a server that like any other computer or host has softwarecommunication ports that are open for users to connec

35What do I do when it breaks?If all 5 lights are not lit on the DWx000 then the system is not functioning. You have todetermine why it is not functio

36What is the resell value?I occasionally get a call from people who have purchased a system on ebay or anothersource. They generally pay several hund

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Direcway Service Plans Ku Band DW6000 NTIResidential Professional Small Office Business InternetCommercial no no yes yesMonthly Charge $59.99 $89.99 9

Direcway Service Plans Ku Band DW7000 NTIResidential Professional Small Office Business InternetCommercial no no yes yesMonthly Charge $59.99 $69.99 9

WildBlue Service Plans Ka BandValue Pak Select Pak Pro PakCommercial no no noMonthly Charge $49.95 $69.95 79.95Hardware $299.00 $299.00 $299.00Install

5Commission, and other local government agencies list the requirements andspecifications for the work to be done but Hughes is not directly involved i

6The New In Door Unit (IDU) DW7000On September 1st 2005 Direcway announced, and started selling, the replacement for theDW6000. The new unit is the D

8Site PreparationThe customer should perform a few prepatory steps prior to the certified installer’sarrival. First, they should check all of their PC

9Installation GuidelinesDirecway, Federal Communications Commission, and National Electric Code dictate theguidelines used for the installation of a D

10run is for electrical discharge alone. Non pole mounts will have a separate ground cablegoing to the coax ground rod.NOTE: The following pages are f